Terms of Sale – Iran Online Shoe Market "Kafshcom"

1. Store Introduction

"Kafshcom, the Iran Online Shoe Market" operates as an authorized sales representative of reputable Iranian manufacturers of shoes, slippers, and sandals. Our goal is to offer factory-price products to businesses and retailers.

2. Product Definition

Our products include various types of shoes, slippers, and sandals from reputable, high-quality brands. Detailed and technical product information is available on our website.

3. Pricing

- Our prices follow the official factory price lists. Any discounts or promotions offered by the factories will also be applied on our website.

- Prices do not include VAT. If applicable, VAT will be added to the invoice.

4. Payment Method

- Payment methods include bank transfers and payable documents under the customer’s name.

- Payment must be completed before goods are dispatched.

- For installment purchases, account verification is required.

- If a document is provided by someone other than the customer, the customer must sign the back twice and write their full name.

5. Return Policy

- Items delivered incorrectly or defective can be returned within 7 business days from the date of receipt.

- Return shipping costs are borne by the seller unless the error is from Kafshcom.

6. Delivery

- Delivery times depend on location, order type, and carrier, typically between 3 to 10 business days.

- Any damages during transport are the responsibility of the shipping company.

- For installment purchases, goods remain as entrusted inventory until full settlement.

7. Privacy Policy

We respect our customers' privacy. Personal information is used only for order processing and business communication.

8. Dispute Resolution

Any dispute arising from these terms will be resolved through negotiation. If unresolved, it will be referred to the relevant legal authorities.

9. Changes to Terms

"Kafshcom" reserves the right to update the sales terms. Any changes will be announced on the Kafshcom website. All procedures comply with the laws of the Islamic Republic of Iran, including e-commerce and consumer protection laws. Continued use of the site indicates acceptance of all changes.